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Privacy Policy

Collecting Personal Information about You

We may collect information needed to contact you later. At we only collect necessary personal information that is to allow us to provide goods & service to you as an online retailer. If we collect personal contact information (as described below), you may later access and modify it, and remove it from our system. You may also choose simply not to provide your personal contact information at the point of collection. collects personal information online, including names, postal and e-mail addresses, phone numbers and billing information. may also collect business information from business that apply for membership and for program participation, some of which could constitute personal information, as well as personal information from individuals acting solely in their business capacity

When you use our web Site, we may request your first and last name, home or other physical address, including your street name and address and name of your city or town, your telephone number or other "real world" contact information. We use this information to complete, support and analyse your purchases from and use of the web site, for internal purposes and to comply with any requirements of law.

We may request your email address, or other information needed to contact you online. We use it to complete, support and analyse your purchases from and use of the web site, and to comply with any requirements of law. We use it to respond to any questions you might have and to provide you with information about specials occurring on the web site if you have chosen this service on the Account Login page.

We may collect information actively generated by the purchase of a product or service, such as a payment method. We use this information to process your order.

This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the web site.

As you browse our web site, we may gather navigational and clickstream data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to complete, analyse and support your purchases from and use of the web site to comply with any requirements of law and to determine the commissions for our Affiliates. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the web site.

Using of your personal information

We respect your privacy. Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted, such as to reply to your emails and process billing.

Please be assured we will not disclose information about you unless the disclosure is required or authorised by law, you have consented to our disclosing the information about you, or for another purpose (related to the primary purpose of collecting that information) that you would reasonably expect.

Access and Correction

Once you have registered as a customer, you may access your account details and correct your personal information, by logging into your My Account page.

Information Security is committed to treat your information with the greatest care and respect. We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your personal information from unauthorised use or alteration will take all reasonable steps to ensure that paper and electronic records containing personal information are stored in facilities that are only accessible by people within who have a genuine "need to know" as well as "right to know". will review, on a regular and ongoing basis, its information security practices to ascertain how ongoing responsibilities can be achieved and maintained. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

Computer Tracking and Cookies

This website is not set up to track and collect personal information not entered by visitors.

Email Newsletter Subscription

You may receive newsletters when you register. You can opt out not to receive newsletters from us again by sending an email to us with a short message “Unsubscribe”.


All users agree that all access and use of and the content thereof is at your own risk.

References in to services and products are provided "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

In no event shall Ozladders be liable for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including without limitation, those resulting from loss of use, data or profits, whether or not advised of the possibility of such damages, and on any theory of liability, arising out of or in connection with the use or performance of this information.

Ozladders makes no warranties or representations as to the accuracy of, could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Ozladders may make improvements and/or changes in the product(s) described in this website at any time.

The ladder photos used in this website are used as illustrative purpose only and may not represent the correct size of the ladder.


The product logos and brands mentioned herein are the trademarks of their respective owners.